Steve Penny has drawn record turnouts speaking on HIRING THE BEST PEOPLE: HOW TO SPOT MOTIVATION & ATTITUDE and 7 WAYS TO MOTIVATE PEOPLE THAT DON'T COST A PENNY at professional business management groups Nationwide - and has spoken at most of the major human resource conferences in the country.
Calm and enthusiastic are the two adjectives most frequently used to describe Steve's communication style.
What People Say
"Informative and energetic. Powerful, brilliant, with great ideas. Not only offered new ideas but how to follow-up once you've got the answers."
"Enjoyed the fast pace and lots of useful information I can take back and use immediately."
"The best and most useful session I have attended. Bring Steve back. More need to have the opportunity to hear this - it's bottom line stuff!"
"Very good speaker - good sense of humor - valuable information."
"Dynamic speaking voice. This has been the best session I've attended (seriously) during this conference."
Comments from participants at the Society for Human Resource Management SHRM National Conference, the largest human resources conference in the world.
Click on the video clips below to sample excerpts from these presentations and see for yourself what they're talking about.
HIRING THE BEST PEOPLE
How To Spot Motivation and
Attitude In the Hiring Interview
Anyone who's ever run a business knows the experience of hiring someone who looked great in the interview, only to find their on-the-job performance falling far short of expectations.
Job interviews aren't typical work settings. With all the books and tapes available on how to impress the interviewer it's easy for many applicants to look great in the interview - but not necessarily show how they'll do on the job.
Studies show most people don't underperform or leave jobs because they lack ability. They lose motivation when the work environment or management style isn't a good fit.
While most managers interview to determine if a person's technically able to do the job, motivation and attitude - how the applicant accepts direction, feedback and works under pressure - are as important to know and are blind spots in most manager's interview questions.
Job applicants won't have rehearsed answers for the original questions you'll learn to use that will enable you to:
Know what you can tell about motivation and attitude by reading between the lines of a resume
Find out how an applicant handles feedback and working under pressure
Use non-threatening ways to get applicants to talk about personality conflicts and performance weaknesses
Spot attitude problems before making the hire
Get reference information that's honest and has real value
Spot dedicated people who will stay with your organization and keep employee turnover to a minimum
Master powerful communication techniques that motivate using rapport building questions to clarify expectations, counter negative attitudes, and give people the language to express criticism and feedback without hurting morale.
People value personal satisfaction over money. Studies show today's workers value seven non-monetary incentives - like independence to solve problems their own way, learning new things, or genuine praise and recognition - as the most vital components of job satisfaction and morale.
Know the seven non-monetary rewards people value most
Learn concrete, nuts and bolts questions and techniques that enable you to maximize your impact in all seven areas - without spending a penny
Know how to tell when actions cross the line from appropriate control which every business must have - to inappropriately controlling behavior that leaves people feeling disrespected
Master rapport building questions that counter negativity and workplace politics
Search Engine Optimization is the most cost-effective way of getting free, well targeted traffic that’s perfect for small business owners on a limited budget.
Seventy to eighty percent of web users however, don’t go past the first page of a search result. If you are page two, you miss major traffic.
Because the search engine spiders crawling your site keep getting smarter, it takes an SEO expert with advanced algorithm analysis to track and keep up with the changes.
Does it feel like your web site is just sitting there, not getting the traffic or sales it deserves? What worked two years ago to keep the spiders happy and coming back simply may not be working for you today.
Most sites aren’t receiving the ranking they deserve because of simple, relatively easy to make changes the site owners or web designers are unaware of that’s downgrading their ranking.
Using inspirational stories from America's rich frontier heritage, Steve explores the mind set and survival skills of the mountain men and what they learned from the Indians about "Acting Fearless" - how to be courageous and maintain possession of your confidence - to help you find the Hero Within Yourself in everyday life.
Dressed in buckskins embodying the spirit of self-reliance and independence that's created America, Steve tells inspiring tales of how Frontier Heroes got people to follow them out of respect for the example they set - by their ability to ride hard, shoot straight and bare-up when things get tough.
Learn the Native American practice of "Acting Fearless" to:
Fight fear and be courageous - even when the odds may seem against you
Learn how to draw upon your inner reserves of strength when you need to
Know how to anchor yourself in the part of yourself that's bigger than yourself
Learn how to accept what is "A Given" - what you just have to get used to
Find out why Mountain Men couldn't see taking orders from anyone who lived indoors
Whether you work on the high-tech frontier - or what ever challenge you're facing - Steve concludes making relevant what we can learn from those who have overcame tremendous obstacles to help us gain perspective on your own challenge.